Refund Policy

Effective Date: 02/10/2023

Thank you for shopping at SwipeBulk!

This Refund Policy applies to all purchases made on our website, www.swipebulk.com. By making a purchase on our website, you agree to abide by the terms and conditions outlined in this policy.

1. Refund Eligibility

We offer refunds under the following conditions:

1.1. Damaged or Defective Products

If you receive a product that is damaged or defective, please contact our customer support team within 5 days of receiving the product. We will provide instructions on how to return the item for a refund or replacement.

1.2. Incorrect Item Received

If you receive an incorrect item in your order, please notify us within 5 days of receiving the item. We will arrange for the correct item to be sent to you or provide a refund.

1.3. Order Cancellation

You can request to cancel your order and receive a full refund within 12 hours of placing your order. After this period, the standard refund policy will apply.

2. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Downloadable digital products.
• Gift cards or vouchers.
• Perishable goods (e.g., food items).
• Personalized or customized products (e.g., engraved jewelry).
• Products that have been used, opened, or are not in their original packaging.

3. Refund Process

To initiate a refund, please follow these steps:

3.1. Contact Customer Support

Email our customer support team at support@swipebulk.com or visit our “Contact Us” page on our website. Please provide your order number, a description of the issue, and any relevant photos if applicable.

3.2. Return the Item

If instructed to return the item, please package it securely and send it to the address provided by our customer support team. You will be responsible for the return shipping costs, unless the return is due to a mistake on our part (e.g., sending the wrong item).

3.3. Refund Processing

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5 days.

4. Contact Information

If you have any questions or concerns about our refund policy, please contact us at:

support@swipebulk.com

5. Changes to this Policy

SwipeBulk reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

By making a purchase on www.swipebulk.com, you acknowledge that you have read, understood, and agreed to this refund policy.