Shipping Policies
Shipping Policy for Vendors
Effective Date: September 9, 2023
Welcome to SwipeBulk! This Shipping Policy (“Policy”) is designed to provide guidance to vendors on our platform regarding shipping practices and expectations. By becoming a vendor on SwipeBulk, you agree to the terms outlined in this Policy.
1. Shipping Times
Vendors are responsible for accurately specifying their shipping times for each product listed on SwipeBulk. Shipping times should include the estimated time for order processing and delivery. Vendors should make every effort to meet the specified shipping times. Our Specific Time Period of shipping is 7 to 10 Days which means minimum 7 days and maximum 10 working days.
2. Order Processing
Vendors are expected to promptly process customer orders upon receipt. The processing time should be clearly communicated to customers at the time of purchase. Delays in order processing should be communicated to customers as soon as possible.
3. Shipping Methods
Vendors can choose their preferred shipping methods and carriers. It is important to provide accurate tracking information to customers once an order is shipped.
4. Shipping Fees
Vendors should clearly communicate any shipping fees or charges to customers before the checkout process is completed. Transparency in pricing is essential to providing a positive customer experience.
5. Shipping Updates and Communication
Vendors are responsible for providing regular updates to customers regarding the status of their orders, including shipping confirmations and tracking information. Clear and timely communication helps build trust with customers.
6. International Shipping
If vendors offer international shipping, they should be aware of and comply with international shipping regulations, customs requirements, and any additional fees or taxes that may apply.
7. Returns and Refunds
Vendors should specify their return and refund policies clearly. If a customer wishes to return a product, vendors should provide instructions on how to initiate a return and the conditions under which returns are accepted.
8. Shipping Insurance
While not mandatory, vendors may consider offering shipping insurance to customers for added protection against lost or damaged packages. The availability and cost of shipping insurance should be clearly communicated.
9. Shipping Compliance
Vendors are responsible for complying with all applicable shipping laws, regulations, and restrictions, including those related to the shipping of hazardous materials or restricted items.
10. Changes to Shipping Policy
SwipeBulk reserves the right to update this Shipping Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Vendors will be notified of any material changes to this Policy.
Shipping Policy for Customers
Effective Date: September 9, 2023
Welcome to SwipeBulk! This Shipping Policy (“Policy”) is designed to provide guidance to customers on our platform regarding shipping practices and expectations. By using SwipeBulk as a customer, you agree to the terms outlined in this Policy.
1. Shipping Times
Shipping times for products on SwipeBulk may vary depending on the vendor and the location of the customer. Customers are encouraged to review the estimated shipping times provided by vendors before making a purchase. Our Specific Time Period of shipping is 7 to 10 Days which means minimum 7 days and maximum 10 working days.
2. Order Tracking
Customers will receive tracking information from vendors once their orders have been shipped. Tracking allows customers to monitor the status and location of their packages.
3. Shipping Fees
Customers should review and understand any shipping fees or charges associated with their orders. Shipping fees are typically communicated during the checkout process.
4. International Shipping
If customers are purchasing products for international delivery, they should be aware of potential customs fees, taxes, and import regulations that may apply in their country. It is the customer’s responsibility to comply with these requirements.
5. Returns and Refunds
Customers should review the vendor’s return and refund policies before making a purchase. If a customer wishes to return a product, they should follow the vendor’s specified return procedures.
6. Shipping Insurance
Customers may have the option to purchase shipping insurance for added protection against lost or damaged packages. The availability and cost of shipping insurance should be communicated by the vendor.
7. Shipping Issues
If customers encounter any issues with the shipping of their orders or have questions about their shipments, they should first contact the vendor directly for assistance. If the issue remains unresolved, customers can reach out to SwipeBulk’s customer support for further assistance.
8. Changes to Shipping Policy
SwipeBulk reserves the right to update this Shipping Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Customers will be notified of any material changes to this Policy.